Versand
1.International and local transport options
National Postal delivery.
The carrier: Hermes
2. Transport zones supported.
Germany, Austria and Swiss.
3. Shipping costs.
Are calculated at checkout!
4. Policy around returns, exchanges, damages, and lost packages.
We do exchanges and returns but the shipping costs are responsibility of the customer!
If the order has any damage or the package is lost, please contact us by email: rosecloudstudioshop@gmail.com
5. Order processing and deliveries.
Due the fact that the products are all handmade it can take up to 4-6 days until your order will be readybe out for delivery 💌
But if you need the order to arrive before a specific date just tell us at checkout or by email rosecloudstudioshop@gmail.com or by instagram (@rosecloudstudio) and we'll make it happen!